This privacy policy describes how IN-light, a trademark of PainControl Centre BV, KvK no. 64754510, processes your personal data. The terms “we”, “our” and “us” in this policy refer to IN-light. We care about your privacy and will always ensure that we process your personal data lawfully.


● We process personal data in an accurate and transparent manner.
● We collect personal data for the legitimate purposes set out in this policy and do not process personal data in a way that is incompatible with those purposes.
● The personal data we process is adequate, relevant and necessary for the purposes for which it is collected and used.
● The personal data we process is accurate and will be updated as necessary.
Below you will find more information about how we process your personal data.

IN-light is responsible for processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection regulations.

We process personal data for the following categories of individuals:
● Visitors, i.e. individuals who visit our website.
● Marketing recipients, i.e. individuals who have signed up to receive our newsletters or about whom we collect data through our social media channels.
● Customers and partners, i.e. individuals who purchase or otherwise express interest in our products or services, or individuals who represent our existing or prospective customers/partners.
● Suppliers, i.e. a person who is a representative of our suppliers.

We may process data you provide to us as well as data we collect from you.

3.1 For you as a visitor: We may process the following personal data about you as a visitor: - IP number and information about your use of the IN-light website.

3.2 For you as a customer: We may process the following personal data about you as a marketing recipient: - Contact details, such as name, address, email address and social media profile; and- IP number and information about your use of the IN-light website. We can set the web shop to automatically tick your newsletter subscription. However, you can disable it before completing the transaction. You can also unsubscribe from the newsletter.

3.3 For you as a customer, partner or supplier: We may process the following personal data about you as a customer, partner or supplier, or their representative: - Contact information, such as name, title, address, email address and telephone number; - any Citizen Service Number - IP number and information about your use of the IN-light website - copy of ID/driving license; and - payment information and information obtained from a credit check.

To conclude and manage contracts with you as a customer, partner or supplier, we collect and process personal data about you. The legal basis for our processing of your personal data is that it is necessary for the performance of our contract with you or to take steps prior to entering into such a contract. If you have not provided your personal data as stated above, we cannot provide our services or otherwise fulfil our obligations to you. If you are a representative or contact of an organisation that is a customer, partner or supplier of ours, the legal basis for our processing of personal data about you is an interest consideration, i.e. the processing is necessary for a purpose related to our legitimate interest to maintain and fulfil our obligations in contractual relationships. If you do not provide your personal data, we may not be able to fulfil our obligations to the organisation you represent. We also collect and process personal data about you as a visitor, marketing recipient, customer, partner or supplier for the purposes of quality assurance of our business, to conduct market research, to contact you and/or to offer and market our services or products to you. We may also send you relevant marketing offers in the form of newsletters, promotional offers by post or e-mail, etc. The legal basis is that the processing is necessary for our legitimate interest in developing our business and meeting your needs and promoting our products and services that we believe you are interested in. Our interest in processing your personal data for this purpose outweighs your interest in protecting your privacy in light of the potential benefits to you from the marketing. However, you have the right to object to the processing of personal data for direct marketing at any time. Certain personal data may also be processed because IN-light has a legal obligation to comply with it, such as personal data processed as a result of our accounting obligations or other obligations imposed on us by law.

We never keep data longer than necessary for the purposes of processing. Therefore, we regularly collect stored personal data and delete data that is no longer needed. We retain data about you as a customer, partner or supplier for as long as there is an active contract. After termination of the contractual relationship, we retain personal data for as long as legal action exists or can be brought in connection with the contract. However, we may need to retain personal information beyond this period, for example to administer warranty, insurance or claim periods, to comply with legal requirements, to handle other legal claims that may be brought by IN-light but do not arise from a contract, or to market services and send offers that we think may be of interest to you. We will retain information about you as a marketing recipient until you object to the processing of your personal data. If you object to the processing, we will delete your personal data as soon as possible. We retain information about you as a visitor until you object to the processing of your personal data or for up to 24 months after your last visit to our website. If you object to the processing, we will delete your personal data as soon as possible.

Your personal data may be disclosed to and processed by third parties. Examples of situations where your personal data may be disclosed to third parties include when required by law, a court case, a government request or decision, at your own request or when it is necessary to fulfil a legitimate interest of ours. IN-light remains responsible for processing the personal data provided. Third parties will either be independent controllers or joint controllers with IN-light or IN-light's data processors, depending on the circumstances.

IN-light may process your personal data both inside and outside the EU/EEA. We will take the necessary steps to ensure that the transfer is lawful and that personal data remains protected by the receiving parties outside the EU/EEA. IN-light takes appropriate technical and organisational measures to prevent unauthorised or unlawful processing and access, loss, destruction or damage of personal data, thus ensuring an adequate level of security.

We use cookies when you visit our website. Cookies are small text files that are stored on your device when you visit a website. These cookies help us improve your user experience on our website and help us identify which pages you are interested in. Some of these cookies are necessary for functionality, while others are used to optimise and improve your experience. IN-light uses cookies to improve the website for the visitor, for example by adapting the website to the visitor's postcode, to ensure that the visitor is logged in to the website and therefore does not have to log in every time he/she/they visit a new page, to customise our services so that you receive advertising relevant to you, and to fulfil our obligations when making a purchase. There are two main types of cookies: 1) a permanent cookie remains on the visitor's computer for a certain period of time; 2) a session cookie is stored temporarily in the computer's memory while a visitor visits a web page. Session cookies disappear when you close the browser. Persistent cookies are used inter alia to store your personal preferences with IN-light, so that you do not have to repeat certain choices each time you visit the site, and to make information and marketing as relevant to you as possible. Session cookies are used, among other things, to record statistics about the use of the website. You can block cookies and still access most of our content on the site. If you choose to block cookies, this may affect the functionality of the website. To block cookies, you need to change your browser's security settings.

IN-light may process your personal data through profiling, such as analysis of how you use our website, what services and offers you were interested in, data about your purchases, etc. in order to make offers that we consider suitable for you. You can object to the processing of personal data through profiling at any time. However, if such processing is necessary for the conclusion or performance of a contract with you or if such processing is permitted by applicable law, we may continue to process your personal data.

10.1 Right of access - you have the right to contact us and request access to the personal data we process about you, as well as to request information about, inter alia, the purposes of the processing and who has received the personal data. IN-light will provide you with a copy of the personal data processed free of charge. We may charge an administration fee for additional copies.

10.2 Right to rectification and restriction - You have the right to have your personal data rectified or, under certain conditions, restricted without undue delay. If you believe that IN-light processes personal data about you that is inaccurate or incomplete, you may request that it be rectified or supplemented.

10.3 Right to erasure - You also have the right to have your data erased even if it is no longer necessary for the purpose or if its processing is based on consent that has been withdrawn. However, there may be legal requirements or contractual relationships that prevent us from erasing your personal data.

10.4 Right to object - You have the right to object to the processing of your personal data at any time if the legal basis for the processing is a balancing of interests. You also have the right to object at any time to the processing of your personal data if it is processed for direct marketing purposes.

10.5 Right to data portability - You have the right to obtain and store or transfer the personal data you have provided to IN-light to another processing controller (data portability). However, this depends on technical feasibility and the processing that was necessary for the performance of the agreement.

10.6 Right to lodge a complaint - If you are dissatisfied with the way we have processed your personal data, please contact us. See our contact details in paragraph 12.

You also have the right to lodge a complaint about our processing of personal data with: https://autoriteitpersoonsgegevens.nl/.

IN-light reserves the right to amend and update this policy. In the event of significant changes to the policy or if existing data is to be processed in a manner different from that set out in the policy, IN-light will provide appropriate notice.

For questions or other requests regarding personal data, please contact IN-light's personal data management contact: contact details: IN-light, info@in-light.shop